Return Policy

Return Policy – LifecardStore

At LifecardStore, we are committed to delivering high-quality products and excellent customer service. If you need to return a product, please review our return policy guidelines to ensure a smooth process.

Eligibility for Returns

• Returns are accepted for products that are damaged, defective, or incorrect upon delivery.

• Items must be returned within 7 days of receiving the order.

• The product must be unused, in its original packaging, and include all accessories, manuals, and proof of purchase.

Non-Returnable Items

• Items purchased under promotional sales or clearance events.

Return Process

1. Initiate Return Request: Contact our support team at support@lifecardstore.com with order details, proof of purchase, and images of the defective or incorrect item.

2. Approval & Instructions: Our team will review the request within 5-7 business days and provide further return instructions.

3. Return Shipment: Customers must securely pack the item and ship it to the designated return address. The return shipping cost is borne by the customer unless the return is due to an error from our side.

4. Inspection & Refund/Replacement: Upon receiving the returned item, our team will inspect it and process either a refund or a replacement within 7-10 business days.

Late or Missing Returns

• If you have not received confirmation of your return processing, please contact our support team for an update.

Cancellations & Exchanges

• Orders can be canceled or modified within 24 hours of placement.

• Exchanges are allowed only for defective or incorrect products.

For further assistance, please contact our customer support team.

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